Privacy Policy

At The Chandlery, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information.

Collection and Use of Personal Information

We may collect personal information from you when you visit our website, make a purchase, subscribe to our communications, or interact with us in other ways. This information may include your name, contact details, shipping address, and payment information.

We use this information to:

• Provide products and services to you and process your orders.
• Communicate with you regarding your orders and provide customer support.
• Send you occasional marketing emails, including promotions, product updates, and newsletters, if you have opted to receive such communications.
• Improve our services, website, and overall customer experience.

Marketing Communications

We may send you occasional emails regarding promotions, new products, events, or other relevant updates. You can opt out of receiving marketing communications at any time by clicking the "unsubscribe" link in our emails or by contacting us at sales@thechandlery.co.nz. Please note that opting out of marketing communications will not prevent us from sending you important transactional or service-related messages related to your orders.

Cookies

To enhance your experience on our website, we may use cookies, which are small data files placed on your computer. Cookies help us analyze website traffic and improve our website's functionality. You can choose to disable cookies through your browser settings; however, some features of our website may not function properly without them.

Disclosure of Personal Information

We may disclose your personal information:

• To third parties as required by law or in connection with legal proceedings.
• To service providers who assist us in operating our website, conducting our business, or servicing you, as long as these parties agree to keep your information confidential.

Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.

Access and Correction

You have the right to request access to the personal information we hold about you and to ask us to correct any inaccuracies. To make such a request, please contact us at sales@thechandlery.co.nz.